Alex. Alex made this process painless. Very knowledgeable and kept us in the loop every step of the way. The install crew rocked. They were professional and courteous. I am more than pleased with the overall process. Call this company they do great work from first call to completion.
Because they support camp sunshine charity. I also read reviews online and they had consistent 5 star reviews.
I have been in a fight with my insurance for over 6 years since a huge storm came through. All my neighbors got their roofs replaced except for us and a few others. I knew my roof was damaged, but all the roofers I got could not convince my insurance company until Albert Zabala with roof it forward spoke with them. I had my roof replaced yesterday and come to find out I had an eight inch hole in my roof where water had gotten in and rotted the wood. Thank goodness Albert came when he did and handled everything! We were running out of hope that the insurance company would ever listen to us. If you need your roof done I highly recommend them! Our roof looks great, and you never knew they were here. They cleaned up everything and Albert answered my millions of questions without any hesitation.
Tommy Morgan was a blessing to us at our first home we sold that needed a new roof damaged by hail. He was professional and truly was responsive to all our concerns and needs. We purchased another home that was also damaged by hail and it was a no brainer to call Tommy because of our positive experience before.
Cost, quality, speed
This company showed very good reviews and Mr. Zavala was very good explaining the whole process. I had gutters and painting done. Always on time on all the work done.
Great job. Would use ARAC again. Wesley is very professional and persoable
Great job. Would use ARAC again. Wesley Mcnelley is very professional and personable
Jarrod Holmes was exceptionally professional, courteous, and diligent throughout the entire process. Jarrod got the inspection (including pictures of all previous damage) and quote submitted, the work finished to a high standard, and a follow up visit to make sure we were entirely satisfied all within a timely manner. This was the second job that ARAC Roof It Forward has completed for our agency and we are extremely pleased with the work and outstanding customer service.
Jarrod Holmes handled this job from start to finish and provided phenomenal customer service the entire time, particularly considering the special circumstances of working on the Detention Center. His communication and attention to detail were key factors in successfully getting this job completed. We are very pleased with the quality of work and especially the customer service received.
Representatives were very courteous and took time to explain the steps to get our roof completed and how to deal with the insurance.
Wesley McNelley quickly responded. Came out late (6:30 PM) just moments after contacting ARAC. Came to quick and accurate assessment of storm damage.
Had a few shingles turn in the wind when being removed from the 3rd story section of the roof. ARAC took ownership and was able to clean the black scruffs off my house. This was very honorable in my opinion!
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