I love the new roof and gutters that were installed to my roof and wesley did a amazing job.
Wesley McNelley was great. he was thorough in going over all matierals and came during the job to make sure it was done correctly.
We had another company come by and inspect our roof. They were unable to work with our insurance company and were very high pressure. Todd Baraff from Roof it Forward came by, and I was skeptical at first because of my experience with the other company. We allowed them to take a look at our roof, and they were able to work with our insurance company and get it done quickly, and it looks amazing. I would highly recommend them to anyone. Great experience from beginning to end!
The fact that your mission statement indicates that your company is "God Centered" and give back to the community was big factor. Additionally your recommendation from Trust Dale and the fact that you are a Platinum rated supplier with Owens Corning also had a significant impact on our choice.
Great job. Would use ARAC again. Wesley is very professional and persoable
Great job. Would use ARAC again. Wesley Mcnelley is very professional and personable
Jarrod Holmes was exceptionally professional, courteous, and diligent throughout the entire process. Jarrod got the inspection (including pictures of all previous damage) and quote submitted, the work finished to a high standard, and a follow up visit to make sure we were entirely satisfied all within a timely manner. This was the second job that ARAC Roof It Forward has completed for our agency and we are extremely pleased with the work and outstanding customer service.
Jarrod Holmes handled this job from start to finish and provided phenomenal customer service the entire time, particularly considering the special circumstances of working on the Detention Center. His communication and attention to detail were key factors in successfully getting this job completed. We are very pleased with the quality of work and especially the customer service received.
Representatives were very courteous and took time to explain the steps to get our roof completed and how to deal with the insurance.
Had a few shingles turn in the wind when being removed from the 3rd story section of the roof. ARAC took ownership and was able to clean the black scruffs off my house. This was very honorable in my opinion!
It's rare that the entire process in any business transaction comes off exactly as planned, but that is exactly what happened with ARAC. In addition, Mel went beyond what other contractors recommended as they reviewed the property. Again Mel's advise was 100% on target. One of my best experiences contracting a service.
It hardly looked like there was any work done by the time the installation crew left. They did an excellent job cleaning up the debris.
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