It's rare that the entire process in any business transaction comes off exactly as planned, but that is exactly what happened with ARAC. In addition, Mel went beyond what other contractors recommended as they reviewed the property. Again Mel's advise was 100% on target. One of my best experiences contracting a service.
It hardly looked like there was any work done by the time the installation crew left. They did an excellent job cleaning up the debris.
Marty did a great job with communication throughout the process and explained the steps from the start through completion. Great job.
David Pass - very good presentation! Answered all my questions. I learned a ton about a roof install.
Incredible customer service AFTER the sale. I was happy with ARAC when they replaced our roof almost 2 years ago. When we just recently had an issue and called, Andrew sent a crew right out and made sure everything was right! That is what true customer service is all about. they are not just talking about it, they are showing it. Thanks Andrew!
I like that a company pays it forward. Helps children out.
John Smolnik was the project manager for my roof replacement. He is a great guy -- polite, patient and compassionate. Keep up the good work!!
Wesley came to my home and tried to address issues found in a report. He climbed up to the roof and found out that there is no problems with my roof. Thanks for saving me money.
Todd Barriff was exceptional in his presentation. He defined the overall process and he went the extra mile to ensure our insurance company would be approving our claim. He did all the heavy lifting. I didn't have to do anything. Once the crew arrived they went right to work and finished in record time. They took excellent care of my property and Todd and the crew were always there to address any questions. Cleanup was perfect and Todd's follow up was outstanding. I am recommending this company to anyone.
Todd Baraff made the whole process seamless. He was very knowledgeable and attentive to my concerns before, during, and after installation. Anyone can put a roof on your home but Todd made me confident in my decision to choose ARAC. He has many projects in the works but always made me feel like my roof replacement was the only project he was managing.
I need a roof repair and went to Ask Dale website and your company was listed with several others. Just chose your company from reviews and what you stand for and I wasn't wrong. Excellent company service!! I will recommend to family, friends, and neighbors. Thanks again for job well done!!!!
Customer service and communication were exemplary. Todd kept us informed on everything start to finish. He even checked in after everything was done and did a final walk through ensuring quality control. Very friendly and knowledgeable about processes involving insurance claim. Very little effort on our part. Thank you very much!!
Charity involvement and professionalism
Presentation and assistance offered by your company throughout the entire process exceeded our expectations.
Roof it Forward made the entire process of getting a new roof easy. They worked directly with the insurance company and what was promised, was delivered.
Todd Baraff is a professional and was great to work with. He guided us through the process from start to finish and we couldn't be happier.
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